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Alcester Home Care Digital Care

At Alcester Home Care, we have invested in technology. Our digital system will enable us to provide the highest standards of service to all our clients- a service that is personal, trusted and caring. 

Our digital system is available to all our clients and acts in the same way as the paper records your might be already accustomed to that are normally stored within a  'Care plan' folder help within a clients home. 

Your Personal Care Plan, emergency contact information, important documents, care notes, medication records and medical information will be stored digitally and your cares will update it via an app on their mobile phone. As our carers record the information using the app, the business support team in the office will view these updates as a live feed and they will be able to monitor events in real time.

What size truck do I need for my move?


Most moves need one or two 26 ft. trucks, but we will be able to give you a more accurate answer when you contact us for an estimate.




How many movers will I need?


Typically, two to four professional movers can handle most moving jobs. We will determine how many are needed when you contact us for an estimate.




How long do moves take?


This varies greatly depending upon the size and distance of your move. We discuss your move with you to make sure you have the right amount of men and trucks for your move to be done as efficiently as possible.




Can the movers disassemble and reassemble my furniture?


Yes, our movers can disassemble furniture and reassemble at its new destination.




Does it cost extra to move heavy furniture?


No, we do not charge extra to move heavy items, but we do charge extra for items needing specialized equipment such as pianos, hot tubs and gunsafes or anything needing to be hoisted.




What moving equipment do you supply?


We provide moving equipment such as dollies, boxes, padding, wardrobes, and shrink wrap. Our movers can take care of packing/unpacking and padding/unpadding for you.




Will movers move dressers with clothes in them?


We recommend you empty your dressers before moving them. This reduces their weight, making moving them faster, easier and safer, which reduces the cost of your move. Full dressers are also more likely to be damaged in transit, especially if the dresser is old or fragile. If you must, some small, light items may be kept in a dresser if the drawers and doors can be plastic wrapped so they remain shut.





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