Alcester Home Care Digital Care
At Alcester Home Care, we have invested in technology. Our digital system will enable us to provide the highest standards of service to all our clients- a service that is personal, trusted and caring.
Our digital system is available to all our clients and acts in the same way as the paper records your might be already accustomed to that are normally stored within a 'Care plan' folder help within a clients home.
Your Personal Care Plan, emergency contact information, important documents, care notes, medication records and medical information will be stored digitally and your cares will update it via an app on their mobile phone. As our carers record the information using the app, the business support team in the office will view these updates as a live feed and they will be able to monitor events in real time.