Covid 19

Covid-19 Statements

Coronavirus Preparedness Statement 

We are committed to containing and delaying the spread of Coronavirus in the UK and so are considering steps to take in the future should this virus become more widespread. At the moment the number of cases in the UK is still relatively low, but we are aware that this number is rising.

Our duty of care and infection control 

We have a duty of care to all our clients and staff, as well as those who visit our premises.

As part of this obligation, we are doing everything in our power to stop the spread of the virus and taking a number of appropriate steps.  All of our team are fully aware of the current requirements and are undertaking extreme levels of health and safety procedure to ensure that the highest possible hygiene standards are maintained, throughout every aspect of our work.

Staff members who come into contact with an infected person or that may have returned from a high-risk area will not be allowed to make clients visits or work in our office until they have been through a period of self-isolation, in line with the Government’s current advice, to ensure they do not have the virus.

Staff have also been asked to adhere to the Government guidelines in respect of standard basic hygiene processes.


This includes:

  • Coughing or sneezing into tissues that are disposed of

  • Washing hands regularly for at least 20 seconds with soap and hot water

  • Cleaning well-used surfaces regularly

  • Avoiding close contact with people who are sick.


We request that clients inform us if they have had contact with an infected person or have returned from a high-risk area, if we are due to visit them, or they are due to visit us to ensure we can take the proper precautions.

Ongoing monitoring and actions

Government advice is changing regularly and therefore it may be that new recommendations or protection measures are implemented by us.


We already have contingency plans in place to try and ensure that the essential services we provide will not be affected.

We hope that by putting measures in place early we can help to stop the spread of the virus and ensure that we can continue to support our clients.

If you have any queries regarding our preparations or procedures for the Coronavirus, please contact us.

We would also like to take this opportunity to thank you for your continued support and loyalty.


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